Terms and Conditions
Welcome to TWS – The Wood Shop. By placing an order, customers acknowledge the agreed quotations, specifications, and project requirements.
Orders & Quotations
All orders are based on approved quotations, specifications, and drawings.
Custom Specifications
Product dimensions, materials, colors, finishes, and hardware are determined according to the documentation approved by the customer.
Customer Approval
Customers are responsible for reviewing and approving all relevant dimensions, materials, finishes, and design details before manufacturing begins.
Production Lead Times
Manufacturing lead times begin once the required approvals are completed and the agreed commercial conditions are fulfilled.
Delivery & Installation
Delivery and installation arrangements are agreed upon in advance. The customer and TWS must confirm site readiness before the scheduled delivery or installation.
Payments & Warranty
Final payment terms, delivery arrangements, installation requirements, and warranty conditions are governed by the signed quotation and agreed project documentation.